Telephony

SIMBA + Telnyx

Cost-effective SIP trunking with programmable voice.

Telnyx brings SIP-first telephony that pairs cleanly with SIMBA. You keep your Telnyx numbers, SIP trunks, and PSTN routes; SIMBA handles the voice agent layer. Stored Telnyx credentials let agents use tools like Send SMS or Lookup Number during conversations.

What agents can do

SIP trunking to SIMBA
Outbound dialer with programmable call flows
SMS and MMS tool calls

Common workflows

SIP trunk replacement

Swap a legacy contact center for SIMBA agents while keeping Telnyx as the carrier.

Setup

1
Create an API key in the Telnyx portal.
2
Add the Telnyx integration to the SIMBA dashboard.
3
Point your Telnyx SIP trunk or Call Control app at SIMBA's SIP endpoint.

Frequently asked questions

Is Telnyx cheaper than Twilio?

Telnyx often comes in below Twilio on per-minute pricing. Your mileage depends on routes and volume.

Connect Telnyx in the dashboard

Bring your own credentials. SIMBA stores them server-side and your agents call Telnyx during conversations.

Open dashboard Talk to sales

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