AI agents for retail and e-commerce
From product recommendations and cart recovery to order support and returns, our AI agents drive better customer experiences and higher LTV without adding headcount.
Trusted by leading organizations
Introducing SIMBA Agents for Retail
Drive conversion and loyalty at scale
Drive conversion
On-site shopping agents surface product recommendations, recover abandoned carts, and guide customers from discovery to purchase across every channel.
Grow LTV and reach
Better shopping experiences drive repeat purchases, stronger reviews, and organic growth. Agents engage customers in 70+ languages.
Reduce costs
Automate order status, returns, FAQs, and shipping inquiries. Free your team to focus on complex issues and VIP customers.
Built for every retail workflow
Hours of conversations every month
One platform for every retail workflow
One brain across channels
Design your agent once and deploy it everywhere your customers are — chat, phone, email, WhatsApp, and more. The same knowledge base, personality, and workflows power every channel, ensuring a consistent experience.
Emotionally aware voice agents for retail
Expressive, natural voices
Choose from 10,000+ voices or clone your own. Control tone, cadence, and emotion for every interaction. Our voices are indistinguishable from humans.
Sub-second latency
Industry-leading response times under 1 second. Natural turn-taking and interruption handling make conversations feel real.
Multilingual support
Deploy agents in 70+ languages with automatic language detection and seamless switching mid-conversation.
Enterprise-grade security and infrastructure
Enterprise-level data protection
End-to-end encryption, SOC 2 Type II certification, zero retention modes, and regional data residency options to keep your data secure.
Granular team permissions
Role-based access controls, workspace-level isolation, and audit trails to manage your team securely at scale.
Elevated support and custom deployments
Dedicated account management, custom SLAs, priority support queues, and VPC deployment options for enterprise customers.
Get started with retail AI agents
Build from your catalog
Connect your product catalog, upload SOPs, and build shopping agents in minutes. No coding required.
Embed via API
Embed agents in your checkout, POS, mobile app, and CRM with our APIs and SDKs.