AI agents for telecommunications
From billing inquiries and network troubleshooting to outage alerts and subscriber retention, our AI agents automate telecom customer workflows without sacrificing service quality.
Trusted by leading organizations
Introducing SIMBA Agents for Telecommunications
Transform subscriber experiences at scale
Improve subscriber satisfaction
Resolve billing questions, troubleshoot connectivity issues, and manage account changes instantly across voice and chat channels.
Reduce operational costs
Automate high-volume interactions like plan changes, payment processing, and outage notifications. Reduce cost per interaction by up to 80%.
Increase retention and ARPU
Proactive engagement, personalized upgrade offers, and instant resolution keep subscribers happy and reduce churn.
Built for every telecom workflow
Hours of conversations every month
One platform for every telecom workflow
One brain across channels
Design your agent once and deploy it everywhere your customers are — chat, phone, email, WhatsApp, and more. The same knowledge base, personality, and workflows power every channel, ensuring a consistent experience.
Emotionally aware voice agents for telecom
Expressive, natural voices
Choose from 10,000+ voices or clone your own. Control tone, cadence, and emotion for every interaction. Our voices are indistinguishable from humans.
Sub-second latency
Industry-leading response times under 1 second. Natural turn-taking and interruption handling make conversations feel real.
Multilingual support
Deploy agents in 70+ languages with automatic language detection and seamless switching mid-conversation.
Enterprise-grade security and infrastructure
Enterprise-level data protection
End-to-end encryption, SOC 2 Type II certification, zero retention modes, and regional data residency options to keep your data secure.
Granular team permissions
Role-based access controls, workspace-level isolation, and audit trails to manage your team securely at scale.
Elevated support and custom deployments
Dedicated account management, custom SLAs, priority support queues, and VPC deployment options for enterprise customers.
Get started with telecom AI agents
Create an agent on the web
Set up your first AI agent in just a few minutes using our web platform. Upload your SOPs, knowledge base, and configure workflows — no coding required.
Build via API
Build, launch, and scale agents using our powerful APIs and SDKs. Available in JavaScript, Python, Swift, and more.