Voice agents for real estate
From lead qualification and showing scheduling to tenant support and maintenance requests, our voice agents automate every phone-driven workflow across brokerages, property management, and mortgage.
Trusted by leading organizations
Introducing SIMBA Agents for Real Estate
Close more deals and manage more properties without adding headcount
Never miss a lead
24/7 voice agents that answer every inquiry, qualify buyers and renters, capture contact details, and schedule showings — even at 10 PM on a Sunday.
Scale property management
Automate tenant calls for maintenance requests, lease renewals, rent reminders, and move-in/move-out coordination across hundreds of units.
Built for real estate workflows
Integrates with your CRM, property management system, and calendar. Agents follow your scripts, qualification criteria, and routing rules.
Conversational agents for every real estate workflow
Why real estate companies are adopting AI voice agents
Real estate runs on phone calls. Buyers call about listings they found online. Tenants call when the heat stops working at midnight. Prospects call to ask about availability, pricing, and lease terms. Mortgage applicants call with questions about rates and documents. And in most organizations, these calls are answered by people who are also showing properties, managing closings, processing applications, or putting out fires.
The math doesn't work. A busy real estate agent or property manager misses 30-50% of inbound calls during the day and 100% after hours. In a business where the first agent to respond wins the deal, every missed call is lost revenue. A buyer who calls about a listing and reaches voicemail will call the next agent on Zillow. A tenant who can't reach anyone about a burst pipe will call a plumber and deduct it from rent.
AI voice agents fix this by answering every call instantly, 24/7. But unlike an answering service that takes messages, a voice agent actually does useful work — it qualifies the lead, checks property availability, books the showing, creates the maintenance ticket, or explains the lease terms. The caller gets resolution. The agent or property manager gets a clean handoff with full context instead of a pink message slip.
For brokerages, the impact is immediate on lead conversion. Internet leads have a 5-minute response window before conversion rates drop 80%. A voice agent that calls back every web inquiry within 60 seconds and qualifies them before routing to an agent turns your lead funnel from a sieve into a pipeline. For property management companies, the impact is on operational efficiency — a single voice agent can handle maintenance intake, rent collection calls, and lease renewal outreach across a 500-unit portfolio that would otherwise require two full-time staff.
High-impact use cases for real estate voice agents
Lead qualification and speed-to-lead is the highest-ROI use case for brokerages. When a prospect submits a form on Zillow, Realtor.com, or your website, an outbound voice agent calls them back within 60 seconds — before they've moved on to the next listing. The agent qualifies them on budget, timeline, pre-approval status, and property preferences, then warm-transfers hot leads to a human agent with full context. Brokerages using this pattern report 3-5x improvements in lead-to-showing conversion rates.
Property inquiry handling is the bread and butter of real estate phone traffic. Callers want to know: is this property available, what's the price, how many bedrooms, when can I see it. A voice agent connected to your MLS or property management system answers these questions instantly and books the showing before the caller hangs up. For property management companies, the same logic applies to rental inquiries — availability, pricing, pet policy, lease terms, and application process.
Maintenance request intake is a 24/7 operation for property managers, and it's one where the stakes are high. A delayed response to a water leak or heating failure creates property damage, tenant churn, and potential legal liability. Voice agents collect the details (unit number, issue type, severity), assess urgency using your criteria, auto-dispatch emergency requests to on-call maintenance, and create work orders in your property management system. Tenants get immediate acknowledgment. Property managers wake up to organized work orders instead of voicemails.
Lease renewal and rent collection outreach campaigns are a natural fit for outbound voice agents. Most property managers send renewal notices by mail or email 60-90 days before lease expiration and hope tenants respond. A proactive phone call that presents renewal terms, answers questions, and captures the tenant's decision on the spot reduces vacancy rates and administrative back-and-forth. For rent reminders, a friendly automated call on the 3rd of the month is often enough to prompt payment without the adversarial tone of a late notice.
Mortgage pre-qualification calls follow a structured data-collection flow that voice agents handle well — income, employment, credit range, down payment, property type. The agent collects the information, runs it against your lending criteria, and either schedules a loan officer consultation for qualified borrowers or provides next-step guidance for those who aren't ready yet. This frees loan officers to spend their time on closeable deals instead of initial screenings.
One platform for every real estate workflow
One brain across channels
Design your agent once and deploy it everywhere your customers are — chat, phone, email, WhatsApp, and more. The same knowledge base, personality, and workflows power every channel, ensuring a consistent experience.
Built for real estate workflows that matter most
Lead capture and qualification
Qualify every inbound and outbound lead on budget, timeline, and preferences. Route hot leads to agents instantly with full context.
Property and tenant management
Automate maintenance intake, lease renewals, rent reminders, and move-in/move-out coordination across your entire portfolio.
Mortgage and lending support
Pre-qualify borrowers, explain loan products, collect application details, and schedule loan officer consultations automatically.
Professional voice agents for real estate
Expressive, natural voices
Choose from 10,000+ voices or clone your own. Control tone, cadence, and emotion for every interaction. Our voices are indistinguishable from humans.
Sub-second latency
Industry-leading response times under 1 second. Natural turn-taking and interruption handling make conversations feel real.
Multilingual support
Deploy agents in 70+ languages with automatic language detection and seamless switching mid-conversation.
Enterprise-grade security and infrastructure
Enterprise-level data protection
End-to-end encryption, SOC 2 Type II certification, zero retention modes, and regional data residency options to keep your data secure.
Granular team permissions
Role-based access controls, workspace-level isolation, and audit trails to manage your team securely at scale.
Elevated support and custom deployments
Dedicated account management, custom SLAs, priority support queues, and VPC deployment options for enterprise customers.
Get started with real estate voice agents
Start on the web
Create a lead qualification or property management agent from templates, upload your listings and SOPs, and test simulated calls in minutes.
Build via API
Use our APIs and SDKs for MLS, CRM, and telephony integration. Deploy custom workflows with webhooks.