AI agents for financial services

From account inquiries and loan origination to claims processing, collections, and compliance verification, our AI agents automate customer and advisor workflows without sacrificing financial trust.

Agent ready

Trusted by leading organizations

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Introducing SIMBA Agents for Financial Services

Automate financial workflows with trust

1

Improve customer satisfaction

Emotionally aware agents guide customers through sensitive financial conversations — account disputes, claims, and payment difficulties — with empathy and precision.

2

Reduce cost per resolution

Automate balance checks, payment reminders, transaction lookups, and status updates. Free your team for complex advisory conversations.

3

Built for financial compliance

SOC 2 Type II certified, ISO 27001 compliant, with zero retention mode and regional data residency options.

Conversational agents for every financial service

AI
SIMBA AgentActive
I need to dispute a charge on my debit card from last week.
I can help you with that. I see a charge of $89.99 from March 10th. Is that the one you'd like to dispute?
Yes, I didn't make that purchase.
I've initiated the dispute and temporarily credited $89.99 to your account. You'll receive a confirmation email with your case number shortly.
0

Hours of conversations every month

One platform for every financial workflow

One brain across channels

Design your agent once and deploy it everywhere your customers are — chat, phone, email, WhatsApp, and more. The same knowledge base, personality, and workflows power every channel, ensuring a consistent experience.

Built for financial workflows that matter

Inbound support and account service

Resolve account inquiries, process transactions, and update customer information in real-time with full audit trails.

Outbound sales and collections

Proactive outreach for payment reminders, loan offers, renewal notices, and collections with compliant workflows.

Lead qualification and conversion

Screen and qualify prospects for financial products, collect application data, and route to licensed advisors.

Emotionally aware voice agents for finance

Expressive, natural voices

Choose from 10,000+ voices or clone your own. Control tone, cadence, and emotion for every interaction. Our voices are indistinguishable from humans.

Sub-second latency

Industry-leading response times under 1 second. Natural turn-taking and interruption handling make conversations feel real.

Multilingual support

Deploy agents in 70+ languages with automatic language detection and seamless switching mid-conversation.

Enterprise-grade security and infrastructure

Enterprise-level data protection

End-to-end encryption, SOC 2 Type II certification, zero retention modes, and regional data residency options to keep your data secure.

Granular team permissions

Role-based access controls, workspace-level isolation, and audit trails to manage your team securely at scale.

Elevated support and custom deployments

Dedicated account management, custom SLAs, priority support queues, and VPC deployment options for enterprise customers.

Get started with financial AI agents

Create an agent on the web

Set up your first AI agent in just a few minutes using our web platform. Upload your SOPs, knowledge base, and configure workflows — no coding required.

Build via API

Build, launch, and scale agents using our powerful APIs and SDKs. Available in JavaScript, Python, Swift, and more.

Frequently asked questions