AI agents for government
From resident inquiries and benefits navigation to crisis hotlines, permit guidance, and multilingual outreach, our AI agents automate citizen and staff workflows without sacrificing public trust.
Trusted by leading organizations
Introducing SIMBA Agents for Government
Improve access to public services
Improve resident experience
Resolve inquiries across voice and digital channels in residents' preferred language, 24/7. No hold times, no transfers.
Reduce operational burden
Automate high-volume contacts like hours, locations, document requirements, and policy questions. Free staff for complex casework.
Meet public sector standards
SOC 2 Type II, ISO 27001 compliant with zero retention modes and regional data residency for sensitive citizen data.
Built for every civic workflow
Serving every level of government
Federal agencies and departments
Benefits inquiries, immigration services, veterans support, and tax assistance at scale.
State and regional departments
Licensing, employment services, health programs, and regulatory compliance.
Cities and local governments
311 lines, utility support, permits, community outreach, and emergency notifications.
Agents launched and counting
One platform for every government workflow
Adapt to requirements
Upload policy documents, SOPs, and service guidelines. Agents follow your procedures precisely and consistently.
Emotionally aware voice agents for government
Expressive, natural voices
Choose from 10,000+ voices or clone your own. Control tone, cadence, and emotion for every interaction. Our voices are indistinguishable from humans.
Sub-second latency
Industry-leading response times under 1 second. Natural turn-taking and interruption handling make conversations feel real.
Multilingual support
Deploy agents in 70+ languages with automatic language detection and seamless switching mid-conversation.
Enterprise-grade security and infrastructure
Enterprise-level data protection
End-to-end encryption, SOC 2 Type II certification, zero retention modes, and regional data residency options to keep your data secure.
Granular team permissions
Role-based access controls, workspace-level isolation, and audit trails to manage your team securely at scale.
Elevated support and custom deployments
Dedicated account management, custom SLAs, priority support queues, and VPC deployment options for enterprise customers.
Get started with government AI agents
Integrate via API
Connect to your call center, citizen portals, and case management systems.