Voice Agents vs Chatbots: When to Use Which
Voice Agents vs Chatbots: When to Use Which. A practical, vendor-neutral guide for teams building or buying voice AI agents.
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Tyler Weitzman is co-founder and Head of AI at Speechify. He has spent the past decade building the speech-synthesis stack that powers millions of users. Tyler writes about the engineering of real-time conversational systems — text-to-speech, speech recognition, latency budgets, model serving, and the architectural choices that separate prototypes from production-grade voice agents.
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