SIMBASIMBA Voice Agents
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Telephony

SIMBA + RingCentral

Business phone, messaging, and meetings with AI agent routing.

RingCentral API docs

Connect RingCentral numbers to SIMBA agents via SIP or the RingCentral call-control API. Stored credentials let agents perform mid-call actions like conference transfer or SMS follow-up.

What agents can do

  • Call routing to AI agents
  • Mid-call transfer and conference
  • SMS follow-up

Common workflows

Front-line reception

Route main-line RingCentral numbers to SIMBA for 24/7 answer and triage.

Setup

  1. 1
    Create a RingCentral app and get an access token.
  2. 2
    Add the integration in SIMBA with the token.
  3. 3
    Configure RingCentral to route DIDs to SIMBA's SIP endpoint.

Frequently asked questions

Does this replace RingCentral agents?

Only where you want it to. You can route specific numbers or queues to SIMBA while keeping others on RingCentral.

Connect RingCentral in the dashboard

Bring your own credentials. SIMBA stores them server-side and your agents call RingCentral during conversations.

Open dashboardTalk to sales

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