SIMBASIMBA Voice Agents
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Telephony

SIMBA + Exotel

Cloud telephony popular in India and Southeast Asia.

Exotel API docs

Exotel powers cloud telephony for businesses across India and Southeast Asia. Point Exotel inbound calls at SIMBA via App Bazaar or webhooks; store Exotel credentials for in-conversation SMS and call-control tools.

What agents can do

  • Inbound call routing
  • SMS tool calls
  • Local number inventory

Common workflows

India support hotline

Inbound Exotel traffic routed to SIMBA agents speaking local languages.

Setup

  1. 1
    Enable Exotel API access for your account.
  2. 2
    Add the Exotel integration in SIMBA.
  3. 3
    Configure Exotel's call flow to hit SIMBA's voice webhook.

Frequently asked questions

Does SIMBA support Indic languages?

Yes — Hindi, Tamil, Telugu, Bengali, and more across 70+ languages.

Connect Exotel in the dashboard

Bring your own credentials. SIMBA stores them server-side and your agents call Exotel during conversations.

Open dashboardTalk to sales

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