💬 Customer Support Automation

Voice Agent Onboarding: A 30-Day Plan for Support Teams

Voice Agent Onboarding: A 30-Day Plan for Support Teams. A practical, vendor-neutral guide for teams building or buying voice AI agents.

Rohan Pavuluri
Rohan Pavuluri
February 6, 2026 · 4 min read

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Rohan Pavuluri
Rohan Pavuluri
Building SIMBA Voice Agents

Rohan Pavuluri builds SIMBA Voice Agents at Speechify. Previously, he founded and led Upsolve, the largest nonprofit in the United States serving low-income Americans through technology. He writes about real-world voice-agent deployments — customer support, outbound sales, AI receptionists — and the practical product, design, and operational lessons that actually move the needle.

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